Co-operative begins in-branch legal advice scheme - Banking - News - Moneyfacts

News

Moneyfacts.co.uk News brings you the latest financial & economic news & reviews of the best products in the UK by our team of money experts.

Co-operative begins in-branch legal advice scheme

Co-operative begins in-branch legal advice scheme

Category: Banking

Updated: 07/06/2011
First Published: 07/06/2011

MONEYFACTS ARCHIVE
This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Customers of The Co-operative may soon be able to access legal advice in their bank branch if a new pilot scheme proves to be a hit.

The initiative is being pioneered by The Co-operative Legal Services (CLS), which has teamed up with its sister organisation, The Co-operative Financial Services (CFS), in order to assess how legal advice can be delivered through selected Britannia branches.

Three Bristol-based branches are taking part in the pilot scheme over the next two weeks and will offer free legal advice to consumers who 'drop-in' and to those who want an appointment.

The results of the scheme will be used to determine if legal help could be rolled out across the entire Co-operative and Britannia network, which extends to 350 branches.

"Later this year the Legal Services Act will radically change the way in which solicitor services are delivered in England and Wales," said Eddie Ryan, managing director of Co-operative Financial Services.

"The shake-up that the new Act offers is absolutely necessary if legal services are to become more accessible to customers. Many people feel that solicitors communicate with them poorly, use jargon that is confusing and don't understand how services are priced."

Rod Bulmer, managing director, retail, at Co-operative Financial Services, added: "There are nearly 350 branches of Britannia and The Co-operative Bank across the UK, so this pilot scheme will enable us to assess how legal services can be delivered on the high street.

"If successful, there is clearly great potential to bring these services under one roof."

Find the best savings rates for you - Compare savings accounts

Disclaimer: Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time.

Related Articles

Debit card spending still leads the way

Many of us turn to plastic at the tills these days, particularly as contactless technology makes it easier than ever before. It’s little wonder that card spending continues to ramp up – and it’s debit card spending that’s leading the way.

Current account switching to be made even easier

It was announced today that the Current Account Switch Service (CASS) will be undergoing improvements that are to be implemented in a year’s time. This should help give more customers and businesses the confidence to switch to a better bank account.

A quarter of all card payments now contactless

The rise of contactless payments shows no signs of stopping, with new milestones being hit on a seemingly monthly basis. Well, another one has arrived, with new data showing that a quarter of all card payments are now made via contactless means.
 
Close