Payments issue hits Nationwide Building Society - Banking - News - Moneyfacts


Payments issue hits Nationwide Building Society

Payments issue hits Nationwide Building Society

Category: Banking

Updated: 14/12/2012
First Published: 26/07/2012

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Account holders at Nationwide Building Society have experienced double debits due to a 'human error'.

Payments made on Tuesday were duplicated and processed again, meaning some customers were left with minimal funds in their accounts.

The issue has been acknowledged by the provider, which has pledged to rectify the problem within the next 24 hours.

A spokesperson for Nationwide Building Society said: "This was purely down to human error. Affected customers will see those extra payments corrected overnight. No one will be left out of pocket."

Find the best bank account for you - compare bank accounts

Disclaimer: Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time.

Related Articles

More people are switching current accounts

Competition in the current account market remains intense, which means if you’re not happy with your account for any reason, now’s a great time to switch! Happily, more and more people seem to be getting in on the switching action...

Financial services complaints continue to fall

Many people feel dissatisfied with their financial providers at times, but happily, it looks as though the most serious complaints are becoming less and less common.

Contactless spending hits yet another record

Contactless spending is going from strength to strength, hitting new records on a seemingly monthly basis - and it’s just broken yet another one, with monthly contactless spending having passed the £2bn mark for the first time.