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Payments issue hits Nationwide Building Society

Payments issue hits Nationwide Building Society

Category: Banking

Updated: 14/12/2012
First Published: 26/07/2012

MONEYFACTS ARCHIVE
This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Account holders at Nationwide Building Society have experienced double debits due to a 'human error'.

Payments made on Tuesday were duplicated and processed again, meaning some customers were left with minimal funds in their accounts.

The issue has been acknowledged by the provider, which has pledged to rectify the problem within the next 24 hours.

A spokesperson for Nationwide Building Society said: "This was purely down to human error. Affected customers will see those extra payments corrected overnight. No one will be left out of pocket."

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