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Households struggle to afford broadband

Households struggle to afford broadband

Category: Broadband

Updated: 24/04/2013
First Published: 24/04/2013

MONEYFACTS ARCHIVE
This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

As millions of households battle against rising gas and electricity bills, a growing number are also struggling to keep up their broadband connection payments.

According to a study of over 10,000 people, 14% claimed they are struggling to afford their broadband as part of their monthly household budgets.

The situation is thought to be a result of many consumers signing up to broadband packages offering cheaper prices for a limited period, only to revert to a higher price once the offer expires.

Around 74% of people in the UK now consider broadband access to be a necessity rather than a luxury.

Sebastien Lahtinen, co-founder of thinkbroadband.com, which conducted the research, said: "Today, more than ever, people rely on broadband, whether it be for business or personal use.

"To find that such a significant number of consumers struggle to pay basic utility bills is cause for great concern. We can only change this concerning state of the nation if complete transparency and understanding is practised between company and customer."

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