British Gas customers warned prices might rise - Gas and electricity - News - Moneyfacts


British Gas customers warned prices might rise

British Gas customers warned prices might rise

Category: Gas and electricity

Updated: 09/05/2011
First Published: 09/05/2011

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Customers of British Gas have been warned their energy bills might be about to go up.

In a statement, Centrica, the energy giant's owner, said the wholesale prices of gas and power which would be delivered to households next winter were currently around 25% higher than prices last winter.

However, in a thinly veiled warning as to what might be about to come, the statement said 'end-user prices are yet to reflect this higher wholesale market price environment'.

The bad news comes shortly after a survey suggesting that energy companies continue to keep Britons in the dark regarding energy prices.

Around four in five people admitted they did not know how much their energy cost, preventing people from identifying energy and cost savings on their utility bills.

New rules recently introduced by the energy regulator Ofgem mean gas and electricity suppliers must now give their customers at least 30 days advance notice if they put their prices up.

The rules will help customers decide whether they wish to remain with their current supplier and give them a better chance to budget for any price rises that occur.

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