Enhanced support for struggling energy customers - Gas and electricity - News - Moneyfacts


Enhanced support for struggling energy customers

Enhanced support for struggling energy customers

Category: Gas and electricity

Updated: 24/04/2009
First Published: 24/04/2009

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Gas & electricity customers who are on benefits and are struggling to pay their bills have been given an enhanced level of support.

The government has announced that the Warm Front Scheme, which provides grants for the installation of energy-efficient heating and insulation, will see funding increased.

Energy and climate change minister Joan Ruddock explained that the costs of improving homes through such measures has increased, making the move necessary in order to avoid people having to add to the grant themselves.

And she noted that households taking advantage of the move can save up to £300 per year on the bills.

Consumer Focus welcomed the initiative, but noted that many families will continue to struggle nonetheless.

"The increased grant is also still inadequate for the improvements needed for many hard to treat homes, in which nearly half of those in fuel poverty live," said energy expert at the body Jonathan Stearn.

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