Pet Insurance Provider of the Year Winner 2020 |

Winner of the Pet Insurance Provider of the Year 2020

Our awards are voted for by consumers

Every year, the Moneyfacts Consumer Awards asks members of the public to vote for the brands that have given them the best customer experience. Moneyfacts is delighted to announce that The Insurance Emporium won Pet Insurance Provider of the Year Award 2020.


Congratulations to winners The Insurance Emporium

  • Helping customers to protect the things they love
  • Tweakable pet insurance products to provide cover to suit your needs
  • Policies to suit every lifestyle and budget
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Go to The Insurance Emporium

Find out more about The Insurance Emporium and how it can help you with pet insurance that you can customise to the requirements of your furry friend.

The Insurance Emporium wins for tweakable pet insurance with optional benefits such as European cover

“The Insurance Emporium impressed with its pet insurance policies which can be customised to suit both lifestyle and budget. The range of Optional Benefits offered, as well as the comprehensive cover afforded by the standard cover, saw The Insurance Emporium lift the winner’s trophy in this category.”

- Michelle Monck, Head of Digital,

The Insurance Emporium would like to thank…

“Winning Pet Insurance Provider of the Year at the Moneyfacts Consumer Awards 2020 has been a massive privilege. The Insurance Emporium would like to send a massive thank you out to all our amazing customers who took the time to vote for us, enabling us to achieve this success. Our policyholders are the absolute core of our business and we could never have become the business we are today without them. That’s why we push ourselves every day to make the insurance process as simple as possible, and to provide the best customer experience we can. We will make sure to keep up the good work!”

The Insurance Emporium products

The Insurance Emporium offers the following products:

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  • Dog insurance
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  • Cat insurance
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  • Other insurances
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View all The Insurance Emporium's products

More about The Insurance Emporium

“At The Insurance Emporium, we believe that insurance should be a natural part of ownership, helping ease your worries so you can make the most of your passions!

Our company is full of people just like you. We are pet owners, caravanners, horse owners, cyclists, musicians and more. We understand just how much the things you love matter and are here to try to help protect the things in life most special to you. The Insurance Emporium’s range of products reflects this diversity of interests! From horses to holes-in-one, pets to percussion, weddings and waders to caravans and cameras, there’s a whole world of adventure we can cover.

Our Pet Insurance is available for puppies and kittens as young as five weeks old, and our tweakable products allow customers to tailor their policies to suit both their lifestyle and budget. We’re also absolutely thrilled to have been crowned Pet Insurance Provider of the Year in the Moneyfacts Consumer Awards 2020!

With up to five different policy types to choose from: Public Liability Only (dog insurance policies only); Accident Only; Time Limited; Maximum Benefit and Lifetime; customers are given the chance to choose the most comprehensive policy to meet their pet’s needs. Standard Benefits can include cover for vet’s fees, death of pet, boarding kennel fees, holiday cancellation, loss by theft or straying and more! Policies can then be tweaked with the addition of any of our Optional Benefits, such as European cover, premium waiver or national pet register.

The Insurance Emporium’s dog and cat insurances also come with a 20% introductory discount, as well as a 10% discount if you insure more than one of your furry friends with us!”

Go to The Insurance Emporium

Find out who else was a winner

We received more than 170,000 votes to help decide which brands should be recognised for their service and products. See the full list of winners.

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