Credit Card Provider of the Year Winner 2020 |

Winner of the Credit Card Provider of the Year Award 2020

Our awards are voted for by consumers

Every year, the Moneyfacts Consumer Awards asks members of the public to vote for the brands that have given them the best customer experience. Moneyfacts is delighted to announce that American Express won the Credit Card Provider of the Year Award 2020.


Congratulations to winners American Express

  • Winner of the Credit Card Provider of the Year Award after being Highly Commended last year
  • Excellent range of cards for differing consumers
  • Offering a terrific range of benefits and incentives
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Find out more about American Express and how it can help you choose a great credit card with excellent benefits and rewards.

Congratulations to winners American Express

“Building on its Highly Commended Award in the same category last year, American Express has outdone itself to lift the Credit Card Provider of the Year Award 2020 trophy. The consumers who voted for American Express were impressed with the excellent range of cards it offers along with a whole raft of impressive benefits and incentives. Well done to American Express.”

- Michelle Monck, Head of Digital,

American Express would like to thank

"We’re thrilled to be named Moneyfacts Credit Card Provider of the Year 2020. What makes this accolade even more special is that it was voted for by our Cardmembers. We work hard to offer exceptional products and deliver excellent service to our Customers. They’re always at the centre of what we do, which is why we are so proud to receive this award."

~ Stacey Sterbenz, Marketing Vice President

American Express products


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  • American Express credit cards
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More about American Express

Membership Rewards® Points

"Choose a Card with Membership Rewards and earn points on the things you buy every day, from your daily commute to your morning cappuccino. The points you've saved can then be used to treat yourself to almost anything you want, with a range of shopping, travel and lifestyle partners or use them to reduce your monthly statement.

You can even use your Membership Rewards points during checkout with Safekey, or Ticketmaster. There's no limit on how many points you could earn and they never expire, so you could even save them up and make a once in a lifetime trip a reality.

American Express Experiences

Join our Cardmembers at the heart of the action, who got presale tickets to close to 2,000 events last year with American Express Experiences.

You can secure some of the best seats in the house for movies, theatre shows and concerts and have a special Cardmember allocation of tickets for events at the National Theatre, where you can receive a 2-for-1 interval drinks voucher when you enjoy a pre-theatre meal on the day of your performance.*

Our Cardmembers also enjoy complimentary access to the American Express Lounge at The O2 – where they can currently receive a welcome drink on us when they order between 6-7pm.*

*Terms and exclusions apply 

Amex Offers

We partner with our merchants to bring you fantastic offers that we think you’ll love. Our Cardmembers have recently enjoyed great offers and savings with Airbnb,, British Airways, BP, Deliveroo, Lidl, Nando’s, Now TV, Hacket, PayPal, Sainsbury’s and so many more. 

Places to use your Card

Whether it's your weekly shop, a bite to eat or coffee, a new outfit or even a spot of DIY, your Card is accepted online, on your high street and all over the world. In 2018 we added over 150,000 new places to use your Card across the UK*

*Based on American Express merchant locations setup between January 2018 and December 2018.

Shop Small

Love where you live. Shop Small with American Express to make a big difference to your local community. American Express understands that we can all achieve more – in life and business – if someone has our back. 

That’s why for many years, American Express has been actively encouraging people to shop small, alongside its role as founder and principal supporter of Small Business Saturday in the UK – now in its seventh year.”

Go to American Express

Find out who else was a winner

We received more than 170,000 votes to help decide which brands should be recognised for their service and products. See the full list of winners.

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