ISA Provider of the year - Charter Bank |

Winner of the ISA Provider of the Year Award 2020

Our awards are voted for by consumers

Every year, the Moneyfacts Consumer Awards asks members of the public to vote for the brands that have given them the best customer experience. Moneyfacts is delighted to announce that Charter Savings Bank won the ISA Provider of the Year Award 2020.


Congratulations to winners Charter Savings Bank

  • Winner of the ISA Provider of the Year Award for the second consecutive year
  • Straightforward, market-leading ISA products
  • Consistently competitive interest rates
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Find out more about Charter Savings Bank and how it can help you make the most of your tax-free saving allowances.

Charter Savings Bank wins for a market-leading range of ISA products featuring highly-competitive interest rates

“Charter Savings Bank has now claimed the winner’s trophy for ISA Provider of the Year two years running – amply demonstrating that it is not a company to rest on its laurels! Charter Savings Bank impressed with its range of consistently market-leading ISA products offering highly-competitive interest rates.”

Michelle Monck, Head of Digital,

Charter Savings Bank would like to thank…

“We’re thrilled to have been voted ISA Provider of the Year at the Moneyfacts Consumer Awards for the second year running.

Since launching our range of cash ISAs, we’ve worked hard to provide straightforward products with competitive rates, alongside exceptional service, and we’ll continue to offer the same for all of our existing customers who trust us to look after and grow their hard-earning savings, and for the new ones we hope will join us in the near future.

Thank you to everyone who voted for us; we’re delighted and humbled in equal measure.”

Charter Savings Bank ISA products

  • 1 Year Fixed Rate Cash ISA
Learn more
  • Easy Access Cash ISA – Issue 15
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View all of Charter Savings Bank’s products

More about Charter Savings Bank

“Charter Savings Bank offers straightforward savings accounts with competitive rates and exceptional service. Rated Excellent on Trustpilot, we’ve helped more than 140,000 customers deposit over £6 billion in award-winning online and postal accounts.

Since launching in 2015, we’ve been awarded over 40 industry accolades and, having picked up a hat-trick of Moneyfacts Online Savings Provider of the Year awards between 2016 and 2018, we’re proud to be named your ISA Provider of the Year for the second year running.

As a regulated savings account provider, our customers’ savings are protected by the Financial Services Compensation Scheme (FSCS), the UK’s deposit protection scheme. This means that eligible deposits held with Charter Savings Bank are protected up to £85,000 per eligible person (up to £170,000 for joint accounts).

Our accounts

Choosing the best place for your savings is easy with our range of simple, straightforward and easy to understand accounts. Whether you're saving over a longer term for a special occasion or looking for a home for money you can access quickly, we've got an account for you including a range of award-winning ISAs.

Our Easy Access Cash ISA provides tax-free interest on your savings, as well as giving you the comfort of knowing you can access your money quickly if you need to, or you can earn more with our notice cash ISAs in exchange for giving us the agreed amount of notice when you want to make a withdrawal. With our fixed rate cash ISAs, if you know you won’t need access to your savings for a fixed period, you’ll usually receive a higher rate of interest than you would with our variable rate cash ISAs.

We also offer a Mix & Match ISA platform, allowing you to spread your annual ISA allowance over several different types of cash ISA. So if you have money you can tie up for a longer period, but also want the comfort of knowing that, if you need to, you can still access some of your savings at short notice, our Mix & Match platform allows you to do so.

By choosing a mix of easy, notice and fixed rate ISAs to suit your needs, you can have your cake and eat it! It’s not only our cash ISAs that have won plaudits, but we also offer a range of simple, straightforward easy access, notice and fixed rate accounts, all available online or through the post. To join the growing number of savers that have trusted us with their savings, visit our website or call us on 0800 032 9999.

Making a difference

We’re passionate about providing positive opportunities for people to better their lives, delivering support to the people in our communities who need it most. In 2019, we launched a partnership with Coventry Rugby to become the Title Partner for both the Rugby & Reading, and Rugby in Schools programmes.

Our history is rooted in the West Midlands and the partnership means we're able to work together to deliver two impactful programmes to help inspire young children through sport. Led by one of Coventry's first-team players, Rugby & Reading sessions are designed to encourage 5-11-year olds to read more, before enjoying a hands-on game of tag rugby.

Through the Rugby in Schools programme, we're providing fun coaching sessions for 5-16-year olds, led by first-team players and coaches. Working together, we’ll deliver over 100 hours of rugby-based learning to schools in Coventry and the wider West Midlands area.

As well as the work we do in the community, we’re constantly looking for new and creative ways to support local charities, all of which are nominated by our passionate people. In 2017, after spending years providing fresh socks and bars of chocolate to vulnerable people on the streets of Birmingham, Socks & Chocs became our official charity partner.

With our support, they’ve grown into a national charity for which they’ve received the Queen’s Award for Voluntary Service and used the almost a quarter of a million pounds raised by our colleagues to relieve hardship and distress for people further afield across the UK. By working closely with our partners, we are delighted to be making a difference.”

Go to Charter Savings Bank

Find out who else was a winner

We received more than 170,000 votes to help decide which brands should be recognised for their service and products. See the full list of winners.

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