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BT announces price hikes

BT announces price hikes

Category: Broadband

Updated: 01/10/2013
First Published: 01/10/2013

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Millions of BT customers are set to see their phone and broadband bills rise in January.

The country's biggest landline and broadband provider has announced that line rental prices will increase 0.54p, or 3.5%, on 4 January to £15.99 per month.

Some call rates, meanwhile, will rise by 6%. This includes daytime calls to UK landlines and 0870 numbers rising from 8.41p/minute to 8.95p/minute and evening calls increasing from 1.11p/minute to 1.18p/minute.

For the first time ever the provider will start charging for its answer phone service - BT Answer 1571 - while calls to its speaking clock service, Timeline, will rise from 34.4p per minute to 36.6p per minute.

Broadband customers will see prices for Unlimited Broadband Extra and Unlimited Infinity 2 increase from £21 to £22.35.

According to BT the changes will affect customers in different ways depending on what package they are on.

All customers will be told about the increases this week, either by letter or email.

What can you do?

Customers looking to cut the costs of line rental could pay for the year in advance as the price of this (£141) has stayed the same. This is the equivalent of £11.75 per month – significantly less than £15.99 per month!

Remember also, you have 10 days from receiving notice of a price rise directly from BT to terminate your contract without incurring an early termination fee.

If your contract ends before the price hikes you could always switch to a more competitive phone and broadband deal.

Prices for a broadband and phone package start from as little as £2.00 per month plus £14.90 line rental.

What Next?

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Disclaimer: Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time.