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Cold-calling persists

Cold-calling persists

Category: Car insurance
05/07/2018

With every expectation that the Government will delay the implementation of its cold-calling ban until Autumn, it's not only pensioners that have to worry about being talked out of their funds, as a study from the AA reveals that 63% of drivers have received unsolicited calls or texts.

This number is unchanged since 2016 and includes 55% who have never actually been in a collision, making the calls all the more onerous and unwelcome. "This insidious tide of cold calls is a plague … and change in the law can't come soon enough," said Janet Connor, the AA's director of insurance.

"Our survey shows that almost all (92%) consider such calls to be a nuisance and 63% believe the number of these calls is increasing," she added. Further figures show that 88% of respondents have been called several times, with 29% even receiving more than 10 unwanted calls or texts over the last 12 months.

There are several official proposals in place to try and tackle this nuisance, including a bill that seeks to stamp out certain injury claims, giving companies less reason to call people out of the blue. Even if all proposed measures are implemented and successful, however, it's still up to the individual to remain vigilant.

If you've been in an accident, the first step should always be to call your insurer. If you don't trust that your insurer will give you adequate help, then maybe it's time to compare car insurance policies and switch to a better deal. Whatever you do, don't believe a caller straight away when they say they're with the AA, for instance, even if you are a member.

It's not all doom and gloom, though, as the proposals making their way through parliament, including a small claims track limit for personal injury claims, have already resulted in a welcome decrease in car insurance costs. If these measures don't end up getting implemented, however, there's a chance that policies may increase again, so now may be an ideal time to take advantage and switch your car insurance policy.

Disclaimer: Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time.

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