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Charity welcomes help for credit card customers

Charity welcomes help for credit card customers

Category: Credit cards

Updated: 19/03/2009
First Published: 19/03/2009

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Help for those struggling with debt problems due to the recession has been hailed by Citizens Advice.

Director of policy at the charity Teresa Perchard described government initiatives as "very welcome", as consumers battle with increasing money worries.

She explained that Citizens Advice has been calling for some of the measures to be introduced and that Britons will experience support now that they are to be implemented.

One of the steps is a ban on credit card companies raising limits without a customer requesting it and Ms Perchard noted that this is likely to encourage more responsible lending.

"This package of measures shows the government has been listening to people's concerns and is responding to the problems they are experiencing as a result of the downturn," she remarked.

Prime minister Gordon Brown also revealed that debt enforcement is to be reviewed, in order to ensure a greater degree of clarity is provided.

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