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Consumers warned on growing card scam

Consumers warned on growing card scam

Category: Credit cards

Updated: 21/10/2009
First Published: 21/10/2009

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

Consumers have been warned to keep their wits about them as an old phone scam has recently risen in popularity.

The UK Payments Administration has called on the public to be on guard as fraudsters are increasingly trying to dupe unsuspecting cardholders into handing over their cards and all important PIN number.

The con involves the caller pretending to be either the bank, card company or even the police, saying their records have flagged up fraudulent activity on the card holder's account.

The fraudster then asks the victim to write down their PIN and place in it in an envelope with their card which is then picked up by a courier, which is genuinely hired by scam artists.

Having unwittingly handed the card over, the fraudster is free to use the card, withdrawing funds from cash machines.

"Fraudsters have been targeting particular groups of cardholders. So far some of the victims have included pensioners and members of the Asian community. However, what is now clear is that the scam is becoming more widespread," Katy Worobec, Head of Fraud Control, Financial Fraud Action UK said.

"You should never disclose your PIN or any personal financial information as a result of someone cold-calling you over the phone – wherever they claim to be from.

"If you have any doubts when approached in this way, you should hang up the phone and call the organisation back on a number that you know is correct. If you think you have already been a victim of this scam, contact your bank or card company immediately."

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