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Consumers told to find best energy deal

Consumers told to find best energy deal

Category: Gas and electricity

Updated: 15/09/2009
First Published: 15/09/2009

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

People who have never before switched their energy supplier could save on average between £73 and £91, it has been revealed.

The revelation is one of the facts that came to light through Energy Best Deal, a campaign launched last year by the Department for Energy and Climate Change, energy regulator Ofgem and national charity Citizens Advice.

Designed to help households save money on their gas and electricity bills, workers at the Citizens Advice have now been trained to give guidance on how consumers can switch supplier or tariff and the range of help available from the Government and energy suppliers for people struggling to pay their energy bills.

Amongst the other research revealed, 15% of consumers said they were unaware that it was possible to switch energy supplier. Of those who were aware they could switch, nearly a third said they did not know how this could be done.

"For most consumers there is scope to make savings by switching supplier, payment method and taking up energy efficiency measures," said Sarah Harrison, Ofgem's senior partner for sustainable development.

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