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Banks admit defeat as PPI row finally ends

Banks admit defeat as PPI row finally ends

Category: Insurance

Updated: 09/05/2011
First Published: 09/05/2011

This article was correct at the time of publication. It is now over 6 months old so the content may be out of date.

The UK's banks have admitted defeat as the lengthy row over the mis-selling of payment protection insurance (PPI) finally draws to a close.

The major high street banks have spent the past few days revealing they had put billions of pounds aside to compensate affected customers.

And now the British Bankers' Association (BBA), the organisation which represents the interests of the UK's banks, has confirmed that it will not appeal after losing a court challenge against new rules on mis-selling.

Lloyds Banking Group revealed last week it had put £3.2 billion aside to pay possible claims.

Barclays has made a £1 billion provision for claims and HSBC £269 million.

Royal Bank of Scotland did not put a figure on the amount it might have to pay out, but admitted the liability could prove 'material'.

"In the interest of providing certainty for their customers, the banks and the BBA have decided that they do not intend to appeal," said a statement from the BBA.

Welcoming the news, Which? said the banks had, at last, seen sense.

"Hopefully this will be a watershed moment in how banks treat their customers," said the watchdog's chief executive, Peter Vicary-Smith.

"It was a colossal error of judgment by the BBA to have brought this case in the first place, which has even further diminished the banking industry's reputation in the eyes of consumers."

Mr Vicary-Smith has called on the banks to make amends by quickly reimbursing the millions of people it has 'ripped off'.

"There could still be huge numbers of people out there who were duped into buying PPI and unaware they can make a claim," he added.

"We urge these people to contact their bank immediately to ask for their money back."

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