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Moneyfacts Consumer Survey – you could win £1,000

Moneyfacts Consumer Survey – you could win £1,000

Category: Money
Author: Lieke Braadbaart
Date: 01/10/2018

It's once again time to give your views on the financial services sector, for a chance to win £1,000. From now until 16 November, this year's Moneyfacts Consumer Survey is open.

Your answers not only bring you closer to winning some extra cash, but also help inform the outcome of the 2019 Moneyfacts Consumer Awards. These awards highlight the best financial products and recognise those institutions that deliver a consistently high level of customer service.

"Choosing financial products and dealing with the respective companies can often be a difficult process," commented Jayms Brooks, senior digital marketing manager at Moneyfacts. "However, sometimes we find a provider that goes above and beyond the call of duty to make our experience a positive one. This is why it is so vitally important for customers to have their say, ensuring those who offer a hassle-free experience shine through."

After assessing the market, looking at those providers and products with the highest technical merit, Moneyfacts experts have created a comprehensive shortlist. This will provide the basis for your feedback, leaving you with the simple task of recounting your experience with these firms, if you've had any.

"The Moneyfacts Consumer Survey is one of the largest of its kind, giving people the opportunity to share their thoughts and opinions on the technically best financial products and services in the market," added Jayms. So, even if you're not interested in entering the prize draw, your answers could help other people find the right products, from those companies you deem trustworthy, and stay away from those providers you've had bad experiences with in the past.

The winners of the Moneyfacts Consumer Awards will be announced on 23 January 2019 at the Royal Lancaster Hotel in London. Before then, you still have a month and a half to take part in the consumer survey. Simply click here for your chance to win one of three £1,000 prizes.

If you're looking for a financial services company in the meantime, you may want to have a look at the awards finalists below. "Congratulations to all of those shortlisted; they should be proud of their achievements so far," Jayms concluded.

Pet Insurance Provider of the Year Car Insurance Provider of the Year
Agria Pet Insurance
Animal Friends
Argos
Direct Line
Healthy Pets
John Lewis Insurance
Legal & General
LV=
Petplan
Purely Pets
Churchill
Dial Direct
esure
First Alternative
Geoffrey Insurance
Hastings Direct
People's Choice
Quotemehappy.com
RAC Insurance
Sheilas' Wheels

Health Insurance Provider of the Year Life Insurance Provider of the Year (Direct)
Aviva UK Health
AXA PPP healthcare
Bupa
CS Healthcare
Freedom Health Insurance
General & Medical
Permanent Health Company
The Exeter
VitalityHealth
WPA
AA Insurance Services
AIG Life
Aviva
Beagle Street
Legal & General
LV=
Post Office Money
Sainsbury's Bank
VitalityLife
Zurich

Travel Insurance Provider of the Year Travel Money Provider of the Year
ASDA money
Avanti Travel Insurance
Cedartree Travel Insurance
CoverForYou
Fortify Insurance
InsureandGo
LV=
Sainsbury's Bank
TopDog Insurance
Virgin Money
ASDA money
BestForeignExchange.com
CurrencyOnlineGroup
Debenhams
M&S Bank
Moneycorp Bank
Sainsbury's Bank
Tesco Bank
Travelex
TUI

International Money Transfer Provider of the Year Cashback Site of the Year
Azimo
Caxton FX
FairFX
FC Exchange
HiFX
OFX
TorFX
TransferMate Global Payments
Virgin Money
WorldFirst
20cogs
Boom25
Cashback World
KidStart
imutual
Maximiles
OhMyDosh!
Quidco
TBSeen
TopCashback

Home Insurance Provider of the Year Energy Provider of the Year
Admiral
Dial Direct
Intelligent Insurance
John Lewis Insurance
Legal & General
MORE TH>N
Nationwide Building Society
Policy Expert
Post Office Money
Sheilas' Wheels
Affect Energy
Bulb
Economy Energy
ENGIE
Nabuh Energy
Octopus Energy
OneSelect
So Energy
Solarplicity
Tonik Energy

First-Time Mortgage Buyers' Choice High Street Mortgage Provider of the Year
AA Mortgages
Furness Building Society
Hanley Economic Building Society
Newcastle Building Society
Tesco Bank
TSB
Vernon Building Society
Virgin Money
Yorkshire Bank/Clydesdale Bank
Yorkshire Building Society
Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest
Post Office Money
Santander
Virgin Money
Yorkshire Building Society

Remortgage Buyers' Choice Personal Loan Provider of the Year
Coventry Building Society
first direct
Hanley Economic Building Society
HSBC
Leeds Building Society
Saffron Building Society
Sainsbury's Bank
Tesco Bank
TSB
Virgin Money
Admiral
cahoot
Hitachi Personal Finance
John Lewis Finance
M&S Bank
Sainsbury's Bank
Tesco Bank
TSB
Yorkshire Bank/Clydesdale Bank
Zopa

Non-mainstream Loan Provider of the Year Peer-to-peer Provider of the Year
1Plus1 Loans
1st Stop Personal Loans
AvantCredit
Bamboo
Everyday Loans
Lendable
LendFair
Likely Loans
Trusttwo
UK Credit
Assetz Capital
Crowdstacker
Funding Circle
Kuflink
Lending Works
Lendy
Octopus Choice
RateSetter
Zopa
Wellesley & Co.

Credit Card Provider of the Year Credit Builder Card Provider of the Year
American Express
Bank of Scotland
Barclaycard
Halifax
Lloyds Bank
MBNA
nuba
Post Office Money
Sainsbury's Bank
Tesco Bank
Barclaycard
Capital One
Lloyds Bank
marbles
Metro Bank
Ocean Finance
opus
Tesco Bank
thinkmoney
Vanquis Bank

Current Account Provider of the Year Current Account Switching Provider of the Year
Halifax
HSBC
first direct
M&S Bank
Nationwide Building Society
Post Office Money
Tesco Bank
The Co-operative Bank
TSB
Yorkshire Bank/Clydesdale Bank
Barclays Bank
first direct
Halifax
HSBC
Lloyds Bank
M&S Bank
Nationwide Building Society
NatWest
Santander
TSB

Student Account Provider of the Year High Street Savings Provider of the Year
Bank of Ireland UK
Bank of Scotland
Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
NatWest/Royal Bank of Scotland
Santander
TSB
Britannia
Halifax
Leeds Building Society
Nationwide Building Society
Post Office Money
Sainsbury's Bank
Skipton Building Society
Virgin Money
Yorkshire Bank/Clydesdale Bank
Yorkshire Building Society Group

Online Savings Provider of the Year ISA Provider of the Year
Aldermore
Charter Savings Bank
BLME
Ford Money
Gatehouse Bank
Moneycorp Bank
OakNorth
Paragon Bank
RCI Bank
Wyelands Bank
AA
Al Rayan Bank
Charter Savings Bank
Coventry Building Society
Hinckley & Rugby Building Society
Leeds Building Society
Paragon Bank
Post Office Money
Shawbrook Bank
Virgin Money

Branch Network of the Year Online Banking Provider of the Year
Barclays Bank
Halifax
HSBC
Lloyds Bank
Nationwide Building Society
Post Office Money
RBS
Santander
The Co-operative Bank
Virgin Money
Bank of Scotland
first direct
Halifax
HSBC
Lloyds Bank
M&S Bank
Nationwide Building Society
Post Office Money
smile
Tesco Bank

Banking App of the Year Digital Wealth Management Provider of the Year
Atom Bank
Barclays Bank
first direct
Halifax
HSBC
Lloyds Bank
Monzo
Nationwide Building Society
NatWest
Starling Bank
evestor
IG Smart Portfolios
Investec Click & Invest
Moneybox
Moneyfarm
Moola
Nutmeg
Scalable Capital
Wealth Horizon
Wealthify

Best Claims Service Best Customer Service
This category will be presented to the insurance organisation that showed the best overall customer service score from those respondents that indicated they made a claim with them. This category will be presented to the organisation that received the best average overall customer service score from our consumer survey.
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Disclaimer: Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time.

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