Surprise survey win delights consumers | will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by will always be from Be Scamsmart.

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nigel woollsey

Nigel Woollsey

Online Writer
Published: 10/02/2020

Three lucky customers were recently delighted to walk away with £1,000 each after completing the Moneyfacts consumer awards survey.

Drawn from the massive 170,000 consumers who had their say the Moneyfacts consumer survey, which ran from October to November 2019, the winners were recently contacted with the good news. However, in a reflection of how consumers are becoming more suspicious of unsolicited calls, all three were wary at first of being scammed.

Speaking after he received his cheque for £1,000, Stuart M. said: “Initially, I thought it was a hoax… I was waiting for the lady to ask for my bank details!”. Sally E. told us that when she took our first call, her first thought was “Is this a scam? I never win anything!”, while Donna R. initially missed our call and thought that the message on her voicemail was just another sales call: “I was suspicious when the lady from Moneyfacts called me back – I kept waiting for her to ask for my bank details – but I was over the moon when I realised it was genuine and I’d won £1,000!”.

Happily, all three of our lucky winners were delighted once they’d overcome their initial scepticism.

Questioned about the plans they have for their unexpected windfall, the lucky trio all had very different ideas: “We’re going to spend the £1,000 on a holiday – at the moment we are thinking about getting some sun on our backs in Sicily,” Stuart revealed. Donna confided that she planned to use the money closer to home by paying off the costs of Christmas, while the Sally intends to make the £1,000 a wedding present to her son who is getting married this year.

Perhaps in the meantime, all three of our winners will decide to put their winnings into a savings account, to gain a little interest. While easy access savings accounts will allow them to lay their hands on the cash whenever they like, a notice account could pay a little more at the cost of more limited access.

Congratulations to our lucky winners, and to all those providers who won or received a Highly Commended or Commended award at our glittering gala awards dinner at the Royal Lancaster Hotel on 29 January 2020. A full list of the winners for each of the 30 categories covered can be found by simply clicking here.

Once again, Moneyfacts is delighted to be leading the way in helping consumers find the best deals from the top providers in the UK market.


Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time. Links to third parties on this page are paid for by the third party. You can find out more about the individual products by visiting their site. will receive a small payment if you use their services after you click through to their site. All information is subject to change without notice. Please check all terms before making any decisions. This information is intended solely to provide guidance and is not financial advice. Moneyfacts will not be liable for any loss arising from your use or reliance on this information. If you are in any doubt, Moneyfacts recommends you obtain independent financial advice.

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