Winners Of The 2021 Consumer Awards Revealed | will never contact you by phone to sell you any financial product. Any calls like this are not from Moneyfacts. Emails sent by will always be from Be Scamsmart.

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Derin Clark

Derin Clark

Online Reporter
Published: 28/01/2021

The best finance providers in the country have been revealed at the 2021 Moneyfacts Consumer Awards.

Winners of the 2021 Moneyfacts Consumer Awards were chosen through a combination of consumer feedback via the survey and industry experts and the winners were announced yesterday evening via a digital social-media event that was updated live on Twitter, Facebook and LinkedIn.

During the evening, Yorkshire Building Society picked up the award for High Street Savings Provider of the Year, while the award for ISA Provider of the Year went to Charter Savings Bank, which also picked up the award for Online Savings Provider of the Year.

Meanwhile, in the mortgage categories, Yorkshire Building Society won the High Street Mortgage Provider of the Year award, the First-Time Mortgage Buyers’ Choice went to Monmouthshire Building Society and Nationwide Building Society was awarded Remortgage Buyers’ Choice.

A full list of all winners and runner ups can be found here.

Commenting on the awards, Michel Monck, head of digital at, said: "Thank you to the 130,000 consumers that shared their views with us about the best brands for customer service during the past 12 months. The Moneyfacts Consumer Awards recognise those banks, building societies, insurers and energy providers that are the absolute best in their respective categories. We congratulate all of the winners and those that have been commended and highly commended, and thank each of the consumers for taking the time to vote.”


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