Which Energy Suppliers Have Gone Bust | moneyfacts.co.uk

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Derin Clark

Derin Clark

Online Reporter
Published: 07/10/2021

As the energy crisis continues a growing number of consumers are finding that their energy supplier is going out of business, and many more are finding their energy bills are rising. Here we look at which energy suppliers have gone bust and what options are available to consumers whose suppliers are no longer operating.

Since the start of August 2021, a total of 10 energy suppliers have gone out of business, including Avro, People’s Energy and Green impacting more than 1.5 million customers in total. Customers who have been affected are automatically being moved to a different supplier by the market regulator Ofgem.

Below we reveal which energy suppliers have gone out of business since 1 August 2021 and which supplier customers are being moved to.

 

Original supplier New supplier
Symbio E.ON Next
Igloo E.ON Next
Enstroga E.ON Next
Avro Octopus
Green Shell
People’s Energy British Gas
Utility Point EDF
PFP Energy British Gas
Moneyplus Energy British Gas
HUB Energy E.ON Next

 

What to do if your energy supplier has gone bust?

Customers whose energy supplier is no longer operating should take a meter reading, which the new supplier will need to provide an accurate bill. Ofgem will carry out the switch from the old supplier to the new one, so customers should wait until they are informed that the switch has been completed when they will be informed of the supplier, tariff and payments. After the switch is completed, customers can then consider switching to a new tariff or supplier.

Consumers should be aware that with gas prices rising, they may struggle to find a more competitive tariff than the one they have been moved to.

On 1 October 2021, Ofgem increased the price cap, which limits how much energy suppliers can charge customers per unit of energy and associated standing charges, to £1,277. This price cap only impacts customers on the supplier’s standard variable rate default tariff and does not apply to those on a fixed rate tariff.

Those concerned about their ability to meet new repayments should speak to their new supplier or consider contacting Citizens Advice for impartial advice. Customers with complaints against their energy supplier can contact Ofgem.

Consumers considering switching energy suppliers for a more competitive rate can find out more information by reading our saving money by switching energy supplier guide

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