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Michelle Monck

Michelle Monck

Consumer Finance Expert
Published: 04/10/2021
Millions of financial services customers across the UK can now vote and have their say about how they feel about the services and products they have experience with, as the annual Moneyfacts Consumer Survey opens today.
Consumers have until 19 November 2021 to highlight not just the best financial products, but also to recognise the institutions that deliver a consistently high level of customer service.
The votes will inform the trusted Moneyfacts Consumer Awards now in their 13th year, renowned throughout the financial sector for their unique combination of independent expert analysis and comprehensive survey results.
Consumers can participate in the survey here. By taking part, each respondent will be entered into a prize draw with the chance to win one of three £1,000 prizes.
Moneyfacts has researched the market by assessing providers and products on their technical merit, which has provided the shortlist that will form the basis for consumer feedback.
Michelle Monck, Head of Digital at, said: 
“Consumers can now vote for their favourite financial services brands using the 2022 Moneyfacts Consumer Awards survey. Every year we hear from hundreds and thousands of consumers about those brands that have provided excellent levels of service and great financial products. The survey is a chance for consumers to have their say and recognise those top performing brands. Plus, all those completing a survey have the chance to win one of three £1,000 prizes.
“This year there is a new category being launched, The Consumers Choice award reflects innovation in the sector and those shortlisted this year have all delivered innovative services to improve the financial lives and wellbeing of their customers.”
The winners will be announced at the Moneyfacts Consumer Awards ceremony on 26 January 2022, which will take place at the Royal Lancaster London. To see the full list of nominees, please click here.

Vote now to be in with a chance to win one of three £1,000 prizes

Complete the Moneyfacts Consumer Awards survey to enter a prize draw with the chance to win one of three prizes!


Information is correct as of the date of publication (shown at the top of this article). Any products featured may be withdrawn by their provider or changed at any time. Links to third parties on this page are paid for by the third party. You can find out more about the individual products by visiting their site. will receive a small payment if you use their services after you click through to their site. All information is subject to change without notice. Please check all terms before making any decisions. This information is intended solely to provide guidance and is not financial advice. Moneyfacts will not be liable for any loss arising from your use or reliance on this information. If you are in any doubt, Moneyfacts recommends you obtain independent financial advice.

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