What is a ‘continuous payment authority’? - Banking - Guides - Moneyfacts


What is a ‘continuous payment authority’?

What is a ‘continuous payment authority’?

Category: Banking

Updated: 15/03/2016
First Published: 15/08/2013

A continuous payment authority is a type of regular automatic payment that you can set up using your debit or credit card.

The authority is linked to the bank or credit card account that your card is linked to. It's a popular method of making regular payments – it's favoured by many businesses, including gyms, internet service providers and even payday loan providers.

But customers often confuse the rights that they have with a continuous payment authority to those accorded to a direct debit or standing order.

How does a continuous payment authority work?

This method of payment is set up by giving your debit or credit card details to the company you wish to make a regular payment to. This can be done over the phone, in person or online. Often there is no written record of the authority being set up.

The company itself may be unclear as to the method of payment being initiated, so if you are in any way uncertain, ask them to clarify whether payment will be taken by direct debit, standing order or continuous payment authority. If possible get them to confirm this in writing.

A continuous payment authority gives the company you are paying the mandate to:

  • Take payments on dates of their choosing
  • Take payments for different amounts

These authorities don't have the same guarantees that a direct debit has regarding the date or the amount of the payment. Keep a close eye on your bank statement to ensure that all payments match your expectations.

How to cancel a continuous payment authority

You can cancel a continuous payment authority either by telling the company, or by telling your bank.

If you tell your bank to stop the payment being taken, it has to do so. However, you should make sure that you inform the company taking the payment, particularly where you have a contract or credit agreement in place. If this is the case, you may still need to make any remaining payments.

Switching bank accounts

If you switch your current account to a new provider using the Current Account Switching Service, your new account will be set up with all of the direct debits and standing orders that applied to your old account. But be aware that continuous payment authorities are not transferred over, so you may find that companies try to take payment from a card that you no longer have, meaning the payment fails. This can have a significant impact. For example, if an insurance premium does not get paid and you need to make a claim, the insurer may not pay out.

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Disclaimer: This information is intended solely to provide guidance and is not financial advice. Moneyfacts will not be liable for any loss arising from your use or reliance on this information. If you are in any doubt, Moneyfacts recommends you obtain independent financial advice.

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